“The Phia Group Staff has always gone out of their way to work with our staff to get the best return on subrogation claims for our clients. We have never had any complaints from our clients that your services have been less that exceptional from the direct dealing with our clients and their employees to the letters that you write on their behalf. We really appreciate your good work ethics and your professional expertise that you bring to our clients.”

Clyde N
Director of Marketing/Sales

“I just wanted to let you and the rest of your company know what a pleasure it is to do business with you. You are always professional. timely. and competent. willing to help. friendly. and the list goes on and on.”

Ginger R
Operations Manager

“From the point of contact forward, the Phia Group has been an excellent partner to work with. They embrace the role of subrogation with vigor, enthusiasm, and thoroughness. They are very complete and timely with their reporting, up to date with the latest technology in electronic claims data capturing, and subsequently have realized a greater amount of recoveries for our clients than previous vendors with whom we have worked. They are always there to help, no matter how large or small the issue may be. We look forward to continuing a growing relationship with the Phia Group.”

Mary G
Customer Service

“After five years of business with you, you are still visiting us and taking care of our needs. It is unusual to see such young entrepreneurs with the passion and commitment you both have to sincere appreciation for your customers and this business. But more than that, we appreciate that you will go above and beyond if we call and ask you to do more. We consider Phia to be a partner with exceptional offerings.”

Shelly L
VP of Life & Health Operations

Michael R
Director of Claims & Administration

Peggy C
Claims Manager

"In addition to the large increase in savings, we have found their staff to be exceptionally professional, courteous, and prompt. Our TPL recovery rate with Phia increased to 700% when comparing their recovery amounts for the last 6 months with our prior carrier’s last 6 months.”

Russell B
Chief Executive Officer

“I wanted you to know that The Phia Group’s results have been rewarding for us, as well as the clients we serve. It is refreshing to see the energy and sincere care that your organization puts forth on every case. Since utilizing The Phia Group, we have recovered more money for our clients and uncovered more cases with subrogation potential than with any other vendor that we have previously used. The numbers do not lie. Your firm recovers more than the competition, leading to increased cost savings for our clients and higher customer satisfaction for us.”

Dave R
President & CEO

“I wanted to write to express my thanks for the professional manner in which you and your employees have handled our account. Your attention to the details that define the claims business and your promptness in responding to other carriers, lawyers, etc. has resulted in a dramatic increase in the monies recovered. As you’re aware when we initially outsourced our subrogation/right of recovery activities, we split our client base giving Phia 50% of our members and a competing company the other half. Phia had opened considerably more cases and bottom-line the refunds were markedly more. Our decision to move all our clients to Phia was an easy one.”

Lee C
Vice President

“In doing our own research and comparisons, The Phia Group’s recovery percentages are well above the industry norms. I would highly recommend The Phia Group to anyone looking for professional, courteous, highly qualified company with the legal expertise and subrogation identification software that will successfully provide you with the highest recoveries possible.”

Beckie I
Director of Claim Services

“What can I say? You definitely proved yourself! We are thrilled to partner with you in our recovery efforts for our clients. Having The Phia Group as a partner truly brings value to us as a TPA.”

Rayne N
Director

“Your organization provides us with a guardian in connection with all our accidental injury claims and is willing and able to pursue any reimbursements available to our clients. We have substantially increased the return of recouped funds on behalf of our clients using your expertise. We value this partnership and look forward to many future years working together.”

Douglas M
President

Karen S
Treasurer & CEO

“The Phia Group blends an aggressive recovery approach, encyclopedic knowledge of collection and subrogation law, and the latest in computer technology into a dynamic force for recovery. The results have been extraordinary and we are more than pleased with the follow-up reporting.”

Craig S
Director, Stop Loss Claims

“You and your staff have been a true asset that we can offer to our clients in these trying days of skyrocketing medical expenses. The knowledge and expertise that your organization brings to the table is unmatched by any vendor. It is truly refreshing to see the energy and the sincere care that your organization puts forth on every case.”

Brad G
Vice President of Marketing

“Your company has saved us many employee hours by handling the reimbursement process. Your assistance in reviewing our document language has helped maximize our recovery efforts. Your staff is always ready to lend a hand when we need your assistance. Your staff is also prompt when it is necessary to respond to time sensitive communication to attorneys and members.”

Barbara E
Claims Manager

“The third party liability open cases have increased significantly over our previous subrogation partner. We have been very pleased with their process. Their staff handles questions and inquires in a professional manner, and responses are timely. Reports are e-mailed the first business day of the month. Without a doubt, the service has been great. We choose our business partners very carefully and we are completely satisfied to have partnered with The Phia Group for subrogation recovery.”

Steve C
Vice President

“What I like most about The Phia Group is your flexibility. The Phia truly treats us and our Plans like the customer. The Phia Group makes the partnership with our clients a win/win situation. The Phia Group is knowledgeable and knows how to maximize recoveries so our Plans spend less.”

Mike S
Director TPA Operations

“I am pleased to have the opportunity to thank you for the outstanding job your organization has provided in performing subrogation services for our self-insured clients. We have been in business since 1961; during that time we have worked with other vendors and have also attempted to administer Third Party Liability internally. With The Phia Group, we are confident that we are providing our clients with a trustworthy value added, while allowing us to focus on our core business, the processing and payment of health insurance claims.”

Debi H
President/ CEO

“I wanted to take a moment to write you a note to let you know how pleased we are with your services. The changes in our workflow have decreased customer service issues while our clients’ subrogation recoveries have increased. We look forward to a long relationship with your firm.”

James S
President

“One of the most important attributes of a subrogation company is the ability to provide its clients with accurate, current and meaningful information. We have found The Phia Group to be extremely helpful in this regard especially with respect to the self-funded industry. As a stop loss carrier, managing general underwriter, reinsurance carrier or self-funded employer, you would be well served by choosing The Phia Group as your subrogation recovery vendor of choice.”

Stephen K
President