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2nd Quarter Newsletter 2014

What a spring we have had here at The Phia Group. From travelling across the country speaking at various venues, hosting our own Phia Forum a few weeks ago, to our new service offerings; we have been extremely busy here at the home office. Now that the summer is here, you would expect that things would slow down but that’s not the case at all. As the temperature rises, so does our work load, as the number of issues facing the self insured industry continues to grow. Who said that health insurance is boring!?!?!?

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2nd Quarter 2014 Newsletter – Phia News
Phia Gives Back: As is our tradition for the past several years, The Phia Group partners with a local charity where we invest our time, money and support to ensure a successful program. We not only make monetary donations, but also collect needed items and have a companywide day off so that our employees can volunteer their time and efforts to the cause. This year we have chosen to work with Jewish Family Service of Metrowest (JFS).

JFS provides vital social, health, and community services to alleviate suffering, enhance lives, and support people in need. The program that The Phia Group is involved with is the Reducing Achievement Gaps program (RAG). RAG is a comprehensive system of interventions to address the academic and social needs of poor children of immigrant families in Framingham, Massachusetts, located 30 miles from our office in Braintree.

RAG is based at the 550 student Woodrow Wilson Elementary School, located in Framingham’s poorest and highest-crime neighborhood. RAG gives Framingham’s most economically and educationally challenged school age children and their families the help and resources they need to succeed in school and in life. Please click on the link to this video to learn more: https://www.youtube.com/watch?v=p4eowvE4kLw.

 The Phia Group recently held a very successful recess drive for Woodrow Wilson Elementary School, and raised over 250 items for the students’ after school programs.

The Phia Group will be spending the day at Woodrow Wilson Elementary School for our annual volunteer day in July. We are going to help the school with various tasks, such as: planting and expanding the school vegetable garden, fixing the concrete school yard by repainting lines, a US map, and other recess games, enhancing the playground by purchasing and installing additional equipment, and interior painting of classrooms and the gym.

We would love to be able to provide the students of Woodrow Wilson Elementary School with everything they need, and would greatly appreciate any donation from you. If you would like to make a donation you may do so by visiting: here, or by mailing a check made payable to JFS of Metrowest to The Law Offices of Russo & Minchoff, 123 Boston St., 1st Floor, Boston, MA 02125.

New Faces at Phia:

Kayla Catarella, Accounting Administrator

Geraldine Legros, Claims Recovery Specialist Assistant

Andrew Silverio, Attorney

Adam Fralick, Customer Service Representative

The Legal Department has hired a new attorney, Andrew Silverio, to assist with its subrogation, reimbursement, and overpayment recovery operations.

Christopher Aguiar (J.D.) and Sean Donnelly (J.D.) are busily studying for the Massachusetts Bar Exam.

Toussaint Anderson has joined the “PGC” team as a Project Manager for the forthcoming PDM system.

Giuliano Stracco has progressed to the next level of Case Support.

Leiana Turner has progressed from a Case Investigator to a Claims Recovery Specialist III.

Jay Kemp has progressed from a Case Investigator to a Claims Recovery Specialist II.

Ashley Schramm has progressed from a Claims Recovery Specialist II to a Claims Recovery Specialist III.

Elizabeth Galewski has progressed from a Claims Recovery Specialist Assistant to a Case Investigator.

Regina Cattel has moved from Case Investigation to the Overpayment Department, now serving as an Overpayment Recovery Liaison