The Real Cost of NSA Arbitration

An In-Depth Review of More Than 1.25 Million Federal Disputes

Natiuonal NSA Report Flyer

Costly Care: Why Healthcare Is So Expensive

May 31, 2026

In this five-part Health Cent$ series from HealthcareNOW Radio, The Phia Group’s Adam Russo and Scott Bennett examine the No Surprises Act from its origins to its current impact on patients, providers, payers, and health systems. The series explores how the law moved surprise billing disputes away from patients and into the IDR process, while also creating new cost pressures for employers and self-funded health plans.