Employers May Be Asking the Wrong Questions About Their Health Plans, New Survey Finds

Middle Georgia CEO discussed findings from Phia’s 2026 Broker Survey that point to significant gaps in health plan visibility with The Phia Group’s Adam V. Russo. In the article, Adam highlights limited insight into No Surprises Act and Independent Dispute Resolution performance, as well as subrogation and recovery activity. He also explains why employers should be asking vendors for more meaningful data about how their plans are performing.