The Real Cost of NSA Arbitration
An In-Depth Review of More Than 1.25 Million Federal Disputes
Rising Litigation Exposes Flaws in Federal Dispute Resolution
March 25, 2026
In a perfect world, the No Surprises Act (NSA) was supposed to usher in an equitable system whereby providers and payers are able to fairly negotiate payment terms. But in reality, the ensuing dispute resolution process hasn’t been so equitable for payers. How and why? The Phia Group’s Vice President of Consulting, Kelly E. Dempsey, Esq., explains in her latest article for BenefitsPro.