Exceptional Reduction of a High-Dollar Emergency Claim

This No Surprises Act negotiation centered on a high-dollar emergency claim accompanied by an aggressive provider reimbursement demand. Phia applied a firm; informed negotiation strategy rooted in NSA payment standards and reasonable reimbursement expectations.

 

Through persistent outreach and confident, evidence-based advocacy, Phia challenged the provider’s opening position and successfully reframed the discussion around appropriate payment under the Act. The final settlement represented a significant reduction from both the billed charges and the provider’s initial demand.

 

This outcome generated strong client praise and highlighted Phia’s ability to secure exceptional results on complex NSA matters.

 

By partnering with The Phia Group, the client saved $47,000—further demonstrating the strength of Phia’s NSA negotiation approach.