Patient Defender Flyer
Patient Defender FAQ's
Balance-Billing: What Patients Need To Know
For years, The Phia Group has been helping you Learn, Plan, Save, and Protect. Now, with Patient Defender, we’re expanding that protection to patients!
For those of you who have experienced balance-billing, you know what a bane it can be to employees. Now, thankfully, there is a way to ensure that the patient has legal counsel at its disposal, pre-paid and ready to defend the patient against balance-billing and collections activities.
With Patient Defender, a small PEPM rate ensures that a trusted law firm is placed on retainer, ready and willing to assist the patient when balance-billing rears its ugly head. This can help benefit plans, TPAs, and brokers continue to contain costs while knowing that patients have a legal advocate standing by.